General Data Protection Regulation and Privacy Policy

Who is responsible for your data?

- CIF: ESB16996654
- Registered office:
  Calle Mayor 49 B
  46595 Torres Torres - Valencia - Spain
- Public Registry: Registered in the Mercantile Registry of Valencia (Spain) 1st Inscription, Sheet V-200743, folio 45, volume 11061, book 8339 of the General Section of Companies.
- Contact phone: +34 910059977 (Attention only in Spanish)
- Data Protection Delegate: [email protected]

For what purpose will we treat your personal data?

FORCOBAY, will process the User's data, manually or automatically, for the following specific purposes:

- Manage your registration as a User on the FORCOBAY website. However, in any case the User must verify and validate their registration on this website by entering their username and password through consent.
- Manage the contracting of products or services that you carry out through this website, as well as the corresponding billing and delivery.
- To periodically send via email, electronic communications with offers, promotions and news related to our online business, as long as the User has requested such communications and does not oppose or revoke their consent.
- In the event that the User formalizes an order, it will be essential that their basic data to make the delivery be transferred to the different transport companies that provide us with their services. At the time of contracting a product, the User is aware that their data will be provided to a third party for their exclusive use in the delivery process and then must be deleted.
- Comply with the legally established obligations, as well as verify compliance with contractual obligations, including fraud prevention.

What is the legitimacy for the processing of your data?

The legitimacy for the treatment of the User's data by FORCOBAY to carry out the registration and registration of the User on the Website with the consent of the interested party, requested for the specific case.

For its part, the management of the contracting of products or services through this website, payment, billing and corresponding shipments, is legitimized by the execution of the contract itself.

The treatment of the data in order to send electronic newsletters with offers, promotions and news related to our company, are based on the legitimate interest of FORCOBAY to carry out said treatments in accordance with current regulations, the consent being initially required by part of the User and the ability at all times to be revoked. Likewise, the User's information may be used to comply with the different legal obligations of FORCOBAY and at the request of the Authorities.

User Categories

FORCOBAY treats the personal data of natural and legal persons with whom a commercial relationship is maintained as Clients registered in our sales portals, and on the other hand we treat the personal data of natural and legal persons who, without being Clients, request information through our websites or our social networks.

What categories of data do we process?

FORCOBAY treats the personal data of natural and legal persons, necessary for the maintenance of the commercial relationship, billing, sending orders, advertising by email (prior express authorization), after-sales service and customer loyalty.

- Identification data: name, surname, company, NIF, CIF or DNI, postal address, email address, postal code, telephone.
- Personal characteristics: sex, date of birth, age.
- User identification codes or keys.
- Traffic and location data.

The personal data requested is essential for the provision of our service. The user has the legal right to oppose supplying them, but in this case we will not be able to provide the contracted services.

In the event that the User provides data from third parties, he declares that he has their consent and undertakes to pass on the information contained in this clause, exempting FORCOBAY from any responsibility in this regard. However, FORCOBAY may carry out the verifications to verify this fact, adopting the corresponding measures, in accordance with the data protection regulations.

In the case of Users who are not Clients, the personal data collected will be permanently eliminated within a maximum period of one year, or immediately if the User so requests.

To which recipients will your data be communicated?

- The State Security Forces and Bodies by virtue of the provisions of the Law.
- The financial entities for the collection of the services offered.
- Transport companies to manage the shipment of orders.

Within FORCOBAY's commitment to privacy and protection of personal and company data, we inform you of other data processing that may be carried out, within the framework of the relationship with Clients, specifically in relation to customer service. telephone.

In this sense, FORCOBAY will process your data in order to improve the quality of our services, as well as manage the request made and provide you, where appropriate, the services that have been required. If you wish, you can contact us, the legal basis of the treatment will be the adoption of pre-contractual measures or the development of the contractual relationship itself, as well as, in certain cases, your own consent.

How long do we keep your data?

FORCOBAY will keep the User's personal data, only for the time necessary to carry out the purposes for which they were collected, as long as it does not revoke the consents granted. Subsequently, if necessary, the information will be blocked for the legally established deadlines in any of the cases.

Transfer of data abroad

The FORCOBAY computer servers where your personal data is stored are located in Spain, in a specialized center equipped with all the security measures.

In no case, FORCOBAY will provide your personal data to companies, entities or third parties located outside the European Union.

Period for deletion of tax data

The tax data provided by the Client and derived from the commercial relationship, will be deleted according to the limitation period of responsibilities established by Spanish tax legislation.

What security measures do we implement to take care of your data?

FORCOBAY, to protect the different types of data reflected in this Privacy Policy, will carry out the necessary technical security measures to prevent their loss, manipulation, dissemination or alteration:

- Encryption of communications between the user's device and FORCOBAY servers (https).
- Encryption of information on FORCOBAY's own servers.
- Other measures that prevent access to User data by third parties.

FORCOBAY, only has service providers for the maintenance of its servers and platform, located within the European Union, subject to current regulations on data protection.

What rights does the interested party have?

You can exercise the following rights at any time:

- Revoke any of the consents granted for the processing of your personal data, when you deem it appropriate and without any explanation.
- Obtain confirmation of whether FORCOBAY is treating your personal data or not.
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Obtain from FORCOBAY, the limitation of data processing when any of the conditions provided in the data protection regulations are met.
- In certain circumstances and for reasons related to their particular situation to the processing of their data, the interested parties may oppose the processing of their data. FORCOBAY will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
- Obtain personalized attention, to express your point of view and challenge the automated decisions adopted by FORCOBAY, if applicable.
- Request the portability of your personal data, within what the available technologies allow us.
- Claim before the Spanish Agency for Data Protection (, through the address Calle Jorge Juan 6, 28001 in Madrid (Spain), when the User considers that FORCOBAY has violated the rights that They are recognized by the applicable regulations on data protection.

Some of these rights, you can exercise them automatically from your User control panel of our portal, others we must perform them manually to confirm that the update, modification or elimination has been carried out correctly. If you have any questions, contact us at the following address [email protected].

Also consult our LEGAL NOTICE and our COOKIES POLICY.


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